ComplaintsforAbsolute Title, LLC

• Initial Complaint

  01/06/2022

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  The title company asses money to be taken out of my home funds being given to me while I could not be at the closing and signed the day before in on selling my home. They then gave the buyers back just about $6000 and did not notify me or ask nor did I sign anything stating this was ok! I only found out because the check given to my divorce lawyer while my ex husband and I were waiting to finish our divorce did not match the amount that was agreed and signed stating it was ok, then seen on social media on the buyers that they were given back $5000 at closing table. I or my ex husband were NOT AT THE TABLE. I don't know how they resided on this and did not have this agrreeded on by my self or ex. They also sent me the cd that I signed and I have copy's of everything. No addendum or notification on this and they can not show me or my divorce lawyer anything signed. I am not sure if they are trying to pull a face one (which broker stated they could be trying) of using the motorized paper and new documents . Not the ones I agreed on. This would be fraud and falsifying legal documents. As well as theft for taken money that was not theirs to take. I have been trying so hard to get info even from the attorney at the title company and they are sending me every direction and blaming each other to the broker to the title I have multiple documents leading to the title company being in the wrong I was suppose to revived over $24k and my lawyer is holding a check for only around $19k I have more information and documents if needed But these are the docs I signed and have from the broker

  Business response

  01/11/2022

  Business Response /* (1000, 5, 2022/01/07) */ This situation was borne from miscommunication/misunderstanding. There was no ill intent. In a show of good faith and in an effort to help quell any feelings of uneasiness with the situation an amount in excess of that claimed has been sent to the claimant. Consumer Response /* (2000, 7, 2022/01/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) I want the company to understand that asking for this money back for over a month was not ok Everyone blamed everyone else and did not make the customer experience better They still took money out of my assets with out confirming this info with a seller. Decisions were made at a closing table that had neither sellers there If I did not notice the 2 accounts that just said invoice with no documents to tell what they were I would have not had that money given back to me if I did not fight I am ending this dispute but want others to know to keep an eye on their findings

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