ComplaintsforYoung's Hot Top Paving
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Complaint Details
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Initial Complaint
08/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Young's Hot Top Paving paved our driveway on December ******* for a sum of $6000.00. We were approached by a person named **** who asked if we would consider having them pave. After discussion we agreed. The job was done satisfactory and we paid the invoice that day, with two $3000.00 checks made out to *************************. **** requested that payment method. We were given a 2 year warranty for major damage. In April of 2024 a small sinkhole opened up in the payment in front of our garage. I called **** to discuss and he told me that he had a job coming up in ******** in a couple of weeks and he would stop by then. He never came. I called him again on July 15 and he said he would come July 20. Again he never showed up. I called numerous times on July 30 and 31. He did not answer any of the calls and never called back. I called the main office on August 5 and spoke to *************************. I explained the situation to him and he said he would have **** call me. **** never called. I called the main office again on August 15. I requested with their answering service to have *********************** back. He did not. I called one last time on August 20. Still no response. In the 5 months that I have been trying to get this resolved the sinkhole has steadily expanded and filled in with pine needles and other debris.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.