ComplaintsforAnchor Landscape
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Complaint Details
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Initial Complaint
10/22/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On August 1, 2024 a $2000 down payment was issued to ***** ****** of Anchor Landscaping for a drainage and Landscaping project at **************************************************** Work was never started with multiple excuses given by **** ******. After 7 weeks of no work being done we requested return of down payment on September 18. To date No work has been done and no money has been returned. Over past few weeks no response to our attempts to contact him through email, texts and phone calls.Initial Complaint
09/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In April 2024, we met with **** ****** from Anchor Landscape.. My husband ****** ******* gave **** a check at that time for $10,389.01. We have 2 invoices (the same #) stating that that would complete the walkway and patio area. The walkway and the small patio area have been dug 3 to 4 inches deep and two layers of aggregate and a very bottom layer of a **** type material has been put in. That amount of work could possibly take three days has taken from mid April until todays date. We were told this project would be an easy do and it would not take long. We have called or texted countless times (we have all the texts). The first time after we gave him the money it took him 10 days to come when he said hed be there 3 days later.When we realized only in the past three weeks - after countless texts and calls-that this project would never happen we told him that we wanted an accounting of the money. The day that he was supposed to send the accounting he gave an excuse. Since then he has given quite a few excuses and now he doesnt even bother texting. My husband and I have been patient and that hasnt worked and then not to be able to get an accounting of money seems quite unbelievable. He had workers come to our house about 5 to 7 different times for short amounts of time. One or 2 men have come. 3-4 of digging happened and then the spreading of the material. Non of this work involved big equipment, just ***** and shovels.I have photos of the not completed work as well as invoices, but for some reason, Im not able to get them to go through. I would be glad to send snail mail photos and invoices.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.