ComplaintsforLakehouse Music Academy
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Complaint Details
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Initial Complaint
07/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The owner of Lakehouse music academy threatened to intentionally humiliate my daughter. He threatened to mentally and emotionally traumatize my daughter. He threatens employees from coming forward and whistle blowing. He talks about *** with his wife in front of uncomfortable employees. He spreads lies about clients. There is no one to hold him accountable because they are all affraid of him.Business response
08/08/2024
We take all complaints and concerns very seriously at Lakehouse Music Academy, and we appreciate the opportunity to respond to this matter. The allegations made in this complaint are deeply troubling and wholly untrue. Lakehouse Music Academy is committed to maintaining a safe, respectful, and supportive environment for all students, employees, and clients. We have a strict code of conduct and take any claims of misconduct very seriously.
To date, we have received no reports or evidence to support the claims made in this complaint. We encourage any individual who may have concerns to come forward directly, so we can address the issue promptly and appropriately. We are committed to conducting a thorough internal review to ensure that our academy continues to uphold the highest standards of professional behavior. In addition, the individual who filed this complaint has kept her children within the program even after making these ridiculous accusations, further supporting the truth that this a completely false, unsupported claim.
Thank you for your attention to this matter.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.