ComplaintsforOptimum Web Marketing Consultants LLC
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Complaint Details
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Initial Complaint
04/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
about feb 8th 2023 i qualified for free internet due to low income and lifetime in **.i am 87 yrs old and my son got me a computor so i could shop for food etc. i got an add every week for optimun for free internet. i finally called the number on the add received by mail. the woman told me i had to pay the first month $40.00 which i did. the app. was made and internet installed. for a while i feel i was connected to ** then all of a sudden everything is connected to orangeburg,**. i can't get anything in **. if i try to order something it says pick it up in orangeburg. i have tried to get connected to ** so i can order food and parcels i get runaround. when i called the man said i have to pay for another month that they don't do aca anymore but i will be charged $15.00 but i must pay another $43.00 cause it takes a few months. he said he was calling state ***** to qualify for the $15.00 I did again pay him $43.00 it seems phony and this internet is not doing me any good. i need to have internet in **. i almost feel scammed because of my age. they tell me they can't help me with the location of my internet. did they put me in ** so a person can get a commission! i am now doing my aca application all over again because they couldn't find me in **.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.