ComplaintsforClementon Park and Splash World
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Complaint Details
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Initial Complaint
08/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 7/29/23 I went to Clementon Park in *********. The park is a disgrace all the rides are broken, and they never disclosed this when purchasing the tickets. The only thing available was the water and it was Lukewarm on a scorching hot day. then to add insult it started drizzling. they then closed the water part.! I paid ****** for thisInitial Complaint
07/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My friend and I visited Clementon Park on July 2nd. While attending the park, a vast majority of the rides were closed including the one roller coaster that they have available. They charged us full price to basically walk around a park with no rides to get on. The park also closed early due to the weather, but I understand that is out of the park's control. I emailed the park to inquire why the rides weren't running, particularly the roller coaster that we came for. They responded by saying that the coaster was running, which was absolutely not true as we attempted to ride. The ****** wheel wasn't working as well as many other rides.
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Customer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.