162 Customer Reviews
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Review from john o
1 star10/22/2024
Non-stop calls after saying no. We listened to a Leafguard sales bid 2+ hours, there was no price quote until the end. Very high sales pressure to buy the day ofbthe appointment. Very annoying followup calls after we decided against the exceptionally high cost. The Sales Manager has yet to stop calling after we asked him to stop. His name is ***** *******.Very disappointed **** ********, ******
LeafGuard Holdings, Inc Response
10/23/2024
We have asked the Sales Manager to refrain from calling again.Review from Reginold L
2 stars10/21/2024
Sales pitch was fine. I was told during sales presentation they would clear old downspouts in ground. The installers came and they told me they do not. Spoke to the general manager he stated I had to hire a plumber. Stopped the install, called a plumber ******. General manager he would give a ****** credit towards my bill. He did not honor the credit. Installers came back did the job. The rain leaked in between the roof and gutters. Called and complained, they came back to fixe the issue. Have not rain to say the issue is corrected. They left nails in driveway. Had to get my tire plugged because of the nail. Paid a lot for the gutters and was embarrassed that they leaked and the facial board looked horrible too and they corrected them. I chose the higher bid which was them. 2nd thought after all this.LeafGuard Holdings, Inc Response
10/22/2024
The new ** called and spoke to the customer and resolved the issue. He also submitted for the refund that was promised by the prior GM.Review from Josh K
1 star10/21/2024
Does not respond to phone calls or text messages. Been calling for weeks regarding an issue and no one gets back to me.LeafGuard Holdings, Inc Response
10/22/2024
Thank you for your interest in Leafguard. We have searched our databases for your information and cannot find any records of you contacting us. Perhaps you are confusing us with another company, such as LeafFilter.If you are interested in Leafguard, please call us at 1-800-Leafguard.Review from Jody C
2 stars10/20/2024
Recently had gutters damaged from Hurricane ****** on 2 Buildings. I called to get a quote for repairs and one of your service guys was at my house the next morning around 7:30 am and took measurements. The problem came with the quote. After a week and a half and having to call twice, I received the quote. To my surprise, Mr. ***** quote me over ********* to replace 110 of guttering. My insurance company had the normal install pricing for all of the approved gutter pricing and was able to prove to me that I was being charged to installation of new gutter systems to both buildings although the quote stated 110. I was instantly suspicious of this quote along with several other family members. I actually thought that this was a reputable company but this experience has proven that they are not.LeafGuard Holdings, Inc Response
10/22/2024
This is a leafguard customer and she was quoted our standard rate for leafguard to replace the damaged section. I spoke with the ** of her area and he was already preparing to reach out to her and explain how our pricing works. She is just sticker shocked having bought it a long time ago.Review from Sheila J
1 star10/16/2024
I have had issues for 3 years with the gutters leaking behind .I had a supervisor tell me the system was put on incorrectly two managers said they would replace but haven't replaced .I have called and text 18 times this year so far with no progress.Review from Lana G
2 stars10/15/2024
The gutter system is great but the price is over charged. The 2 guys that were installing them were talking while doing it. One guy as the other guy why is this job so much more than the other place that we did that was bigger? I feel they over charged me because I was a woman. Very unfair and over priced.Review from Cindy S
1 star10/10/2024
Walked on metal back porch roof and dented it through to the inside above porch, 16 yrs we dont walk on it. They should have known better, leaking, came & fixed, hear dripping, found another leak, they put guttering onto rotten boards and say theyll come back and caulk it or something after we fix the outer board they adhered gutter to.. may be better guttering but the workmanship *****. Wish I had spent way less by using the guy who built our kitchen cabinets guess Ill ruin my credit, not paying for this c*** Lead Guard is a jokeReview from Catherine
5 stars09/29/2024
Guy came to our home and showed us their product which we thought was impressive. Two days later, they arrived to install out gutters. Three workers arrived and started work immediately. The guy who cut the material left and the other two installed them in one day. They worked very diligently and finished. When they left, there was not a shred of debris left. We have only had them three days but have had rain two of those days and they have worked as they should.We are very happy with our purchase.*********LeafGuard Holdings, Inc Response
10/04/2024
Thank you for choosing Leafguard! We're so glad that you are happy with your new gutters. Your home will be protected with our lifetime warranty. Enjoy your new gutters.Review from EMiller
1 star09/14/2024
They installed the gutters on top of the drip edge of my house. So water runs behind my gutters and has caused just as much water **** as if I didn't put gutters on. Waste of money. Zero stars if I could.Review from Linda H
1 star08/26/2024
I had Leafguard installed and during the install one of the gutter down spouts was damaged. I had called and spoke with ***** and he told me that the installers would be there on 2/20/24 but they never showed up or even got a phone call. I then contacted ***** on 8/24/24 but had to leave a phone message. I then called Leafguard and left a service call but on 8/26/24 I did not receive a call back. I then called ***** and told him about some leaking problems and also about the damaged gutter. I was then given a repair date of 9/3/24. I regret doing business with them. I am not out ***** dollars.LeafGuard Holdings, Inc Response
08/27/2024
We are sorry that you are having issues with your Leafguard gutters. Your inquiry has been sent to our Regional Manager, who will address this problem with the branch. The branch should get back to you shortly to handle your issue.
Customer Review Rating
1.48/5stars
Average of 162 Customer Reviews
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