2 Customer Reviews
Review from Mary F
1 star11/18/2024
My father who is 78 found this company online and then called to get a quote. He was told that for vent dryer cleaning, it would be $79.99 plus tax. After the job was finished he took my fathers credit card and charged the amount of $ ****** and gave himself a tip. He gave him the invoice and my father said this is not the price I was supposed to pay and the technician started to argue with him and wouldnt leave. My father signed the invoice so that he wouldnt have any issues with the tech because he seemed like he could possibly get physical. I went online and saw many other reviews with the same issue. This company should be shut down, another review said they had to call the cops on a technician. A business should not be still running after experiences like these because for the older customers who dont read reviews, they should not have to worry about a business like this. Bad businesses should pay!!!Review from Patti W
1 star07/17/2024
This company is the worst, wish I read their reviews first. I hired them to clean my dryer vent out for an add that said $79, then they wanted $399 and I finally agreed to $159. The guy didnt clean it out right, I had to hire someone else to find the issue bc the dryer wasnt working. Turns out there was a dryer sheet and a clog of lint that was never removed at the end of the out going air vent, it was backing up the air into the dryer and overheating it which could have caused a fire. I called at least 10 times and with a promise that someone would return my call and never did. I told them I want my money back and they said we dont give refunds, bc it cost me money to get my issue resolved! I dont want to deal with them anymore!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.