ComplaintsforWhite House Black Market
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Complaint Details
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Initial Complaint
09/13/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a pair of pants that were way too small for me. I shipped them back within a day of receiving them. The website state returns take 2 weeks. I shipped them back via **** on Aug 16, today is Sept 13th nearly a month later and I have still not received my refund. I would like 1. My refund immediately 2. The website should state refunds will take 4 weeks not 2, its unfair to the customer to be deceptive.
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.