Business ProfileforBusiness Debt Adjusters

I am writing to formally lodge a complaint against Business Debt Adjuster (BDA) and their representative, Jenn  regarding their misleading and deceptive business practices which have caused me significant financial distress. In good faith, I engaged with BDA after being assured by Jenn  that they could significantly lower my payments with my lender, Company A, due to their purported excellent relationship with Company A’s legal team. Jenn P repeatedly assured me that this relationship would facilitate a deal that would reduce my weekly payments without any additional cost to me. Despite these assurances, I encountered a severe breach of trust when Company A placed a lien on my business. This unexpected action persisted for nearly two months, during which I was unaware of the escalating situation. Throughout our initial interactions, Jenn P was responsive and conveyed a strong sense of trustworthiness by emphasizing her and the company’s Christian values. However, once the lien was placed and the situation deteriorated, Jenn P became unresponsive, which is unprofessional and contrary to the assurances made. The culmination of these events forced me to sign a new agreement with Company A, resulting in a significantly higher debt obligation due to compounded late fees—an outcome that was entirely avoidable had I been properly informed and guided by BDA. I feel profoundly misled by Jenn P and BDA, whose actions and promises have exacerbated my financial situation instead of alleviating it, as initially promised. This experience has not only affected my financial standing but has also shaken my confidence in businesses that claim to operate on ethical principles. I have never complained to BBB we all have bad days etc but this was just malicious .. STAY AWAY FROM JENN . Now because of the lian, I am playing catch up with my bills but BDA STILL WANTS THERE money, I was placed in this situation because of BDA. My payments have always on time !!! DO IT YOUR SELF !!

Thank you for reaching out and sharing your experience. We are deeply sorry for the distress this situation has caused, and I assure you that we take your feedback very seriously.We are currently investigating this matter and will be thoroughly reviewing our interactions, especially those with **** *, to better understand what happened and ensure our standards were upheld. Our goal is always to help businesses avoid bankruptcy and achieve lower payments that support their cash flow and take-homethough, as you know, this can sometimes mean extending payment terms to make them more manageable.We apologize if our communication was unclear, and we recognize that this experience fell short of the ethical and transparent service we strive to provide. Please know we are committed to making this right, and we will be reaching out to discuss how we can help you move forward.Thank you again for bringing this to our attention.