ComplaintsforAj's General Contractor Llc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/21/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unresolved
Date of transaction: 07/09/2024 Amount of money you paid: $4,800.00 What is nature of dispute: correct deficiencies (sticky floor paint in floor & kitchen sink drain leaking) Whether business resolved the problem: No response even telephone calls & text reminderBusiness response
09/16/2024
September 16, 2024
To Whom This May Concern
I worked for ***************** for several years we didn't have any problem or issues with any other jobs. Upon starting the job we agreed on a total, and he was told that a deposit was required. The deposit was a sum of one thousand, two hundred(1200) dollars. After the job was completed i went to his house (owner for Pj properties) in ***********, picked him up and take him to *********** for him to inspect the job. He was made known that the floor needed more time to dry. He approved the job and he gave me the balance of three thousand six hundred (3600) dollars. The kitchen faucet was replace and the drain line that he mentioned about was not in the contract at all. In addition to this, under the sink has water damages and mold from pictures that he send to me. All the jobs that i was contracted for was completed.
Customer response
09/27/2024
Complaint: 22169170
I am rejecting this response because:AJ's contractor statement is partially not right as they replaced the kitchen sink & their part of duties to check the drain lines & connections are free from leaks.Also, the floor polishing paint was sticky (they have not used proper paint) & unable to walk for more than 3-4 weeks which is unusual.We paid the full money in good faith.
Regards,
Pjs **************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
2 8th St
New Brunswick, NJ 08901-3302
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.