We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Ace Depot LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAce Depot LLC

            Office Equipment

            Contact Information

            49 Walnut St

            Norwood, NJ 07648-1329

            Visit Website
            Email this Business
            (800) 844-0962

            Customer Reviews

            1/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            36 complaints closed in last 3 years

            33 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            49 Walnut St, Norwood, NJ 07648-1329
            Email this Business
            BBB File Opened:
            9/20/2010
            Years in Business:
            31
            Business Started:
            3/13/1993
            Business Incorporated:
            6/12/1993
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Shop Cash Registers
            • ACE Office Machines
            • Usa Office Machines
            • AceDepot.com
            • American Refurb
            Business Management
            • Mr. Christopher Corday, Member
            Contact Information

            Principal

            • Mr. Christopher Corday, Member

            Customer Contact

            • Mr. Christopher Corday, Member
            Additional Contact Information

            Fax Numbers

            • (201) 768-1948
              Other Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            36 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We ordered a desktop inkjet printer from this company back in early March of this year. We still haven't received that printer. First they sent us the wrong model of printer, the previous model to the one we ordered. Then they said they'd send the correct one and once we received it we could send back the incorrect one. But the printer never came. Then they changed their mind and said they wouldn't send it till we sent back the incorrect printer. We sent it back at great expense to us. They received it but again never sent us the correct printer we ordered. They then kept saying it was coming and giving us incorrect delivery dates. Now we're 7 months in and done with this whole process. A week ago we asked for a refund and never heard back from them so here we are. In addition to being very frustrated, our classes are still down a printer and it's impacted their ability to complete their assignments in the time allotted. Any help with this matter is greatly appreciated. Thank you, Megan
            Read More
            Read 35 More Complaints

            Customer Reviews

            11 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brook M

            06/13/2024

            I ordered two media file cabinets. They were delivered in a severely damaged condition. I documented the damaged items to them within hours, as required by their return policy. Multiple email and text requests for refund or replacement (per their return policy) have been ignored. My only recourse now will be to *** them in small claims court. Don't trust this company.

            Ace Depot LLC Response

            06/14/2024

            This is not accurate. We asked this customer to please send us required pictures in JPEG format as the shipping company requires. The customer did not send us the required pics for over a week. The shipping company required the customer to document all damage within ***** which was not done. We are still working with the manufacturer and customer to fix the sitiation.
            Read 10 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.