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Complaint Details
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Initial Complaint
03/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Had whole roof done 9 years ago.almost 2 months ago we had a leak. We called guy came out said he fixed it. Nope leak worse and sheet rock damage. 3/18/24 ******* is coming at 1130. Its now 1 pm. . Called deegan numerous times no resolve. Now whole in my ceiling worse. I just want to have it fixed and be doneBusiness response
03/20/2024
Though We try to offer exceptional Service and short window arrival times ,Unfortunately in our line of work there are times when our Technicians run late due to un-for-seen occurrences.
The necessary repair was made that same day and Deegan Roofing has a follow up appointment on Monday 3/25/24 to ensure all is well with that repair.
We Appreciate the Patience and continued loyalty of our Valued Customers!
Customer response
03/25/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
***************************
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Contact Information
61 Terrill Rd
Plainfield, NJ 07062-1323
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Get a QuoteCustomer Complaints Summary
4 total complaints in the last 3 years.
2 complaints closed in the last 12 months.