ComplaintsforHalo Painting and Maintenance
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Complaint Details
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Initial Complaint
12/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
First week of Sept 2022, phoned *************************** of Halo Maintenance to repair storm damaged gutter and ***** utilizing an experienced, skilled worker. Made oral contract $250 for 4 hours labor. **** of Halo vouched by ***** as skilled ********* with much experience, despite complaints. Note: July 2021 Halo Painting stained exterior my house including gutter and ***** with replacement of rotten trim. Confirmation received for work on Sept 16, 2022, ****AM. **** arrived 11;15AM. Showed him area for repairs, supplies available. No response. I insisted he climb ladder observe damage and repairs needed (and start the job), Puts ladder away, no conversation, no action. Does nothing, asks anything else to be done? Bad ****** ****** of contract. **** now proceeds to do menial tasks shrub trimming, leaf blowing jobs for 2 hours. Announces he has not had lunch, walks off job .End of work.**** calls *****, tells me I owe $300, as approved by *****, no explanation. Possible theft by deception. To avoid confrontation, I paid the contracted amount and overpayment, of $300. **** takes the cash and leaves. I called ***** told him I complied with the contract, however **** violated that contract, and the overpayment, I asked for an adjustment in compensation, identification and information on ****, receipt for cash payment, etc. No response. Over the past 10 weeks, I have sent several snail mails, Emails, texts, a picture of the damaged area where **** punched two holes and refused to do additional work. No response. I am willing to uphold my part of the contract 2 hours for labor (unskilled) at $62.50/hour as agreed . -$125,00, Thus $175 refund is owed. I have also contacted ****, owner of the companies and license holder. No response. We are both senior citizens over 80 and are concerned that this could be a senior scam?
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.