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          Find a Location

          Bank of Albuquerque, NA has 23 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bank of Albuquerque, NA

              201 3rd St NW Ste 1400 Albuquerque, NM 87102

            • Bank of Albuquerque, NA

              2801 A Eubank Blvd NE Albuquerque, NM 87112

            • Bank of Albuquerque, NA

              10131 Coors Rd NW Albuquerque, NM 87114

            • Bank of Albuquerque, NA

              2274 Wyoming Blvd NE Albuquerque, NM 87112

            • Bank of Albuquerque, NA

              401 Coors Rd NW Albuquerque, NM 87121

            Business ProfileBank of Albuquerque, NA

            Bank
            Multi Location Business

            Contact Information

            201 3rd St NW Ste 1400

            Albuquerque, NM 87102

            Visit Website
            (505) 855-0855

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Consumer and Commercial Banking, Financial Services

            Business Details

            This is a multi-location business.

            Find a Location

            Bank of Albuquerque, NA has 23 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bank of Albuquerque, NA

                201 3rd St NW Ste 1400 Albuquerque, NM 87102

              • Bank of Albuquerque, NA

                2801 A Eubank Blvd NE Albuquerque, NM 87112

              • Bank of Albuquerque, NA

                10131 Coors Rd NW Albuquerque, NM 87114

              • Bank of Albuquerque, NA

                2274 Wyoming Blvd NE Albuquerque, NM 87112

              • Bank of Albuquerque, NA

                401 Coors Rd NW Albuquerque, NM 87121

              Location of This Business
              201 3rd St NW Ste 1400, Albuquerque, NM 87102
              BBB File Opened:
              3/18/1999
              Years in Business:
              25
              Business Started:
              12/15/1998
              Business Started Locally:
              12/15/1998
              Type of Entity:
              Corporation
              Business Management
              • Mr. James Kitzmiller, Regional Vice President
              • Ms. Marcia Hembree, Senior Vice President
              • Ms. Jennifer Thomas, President
              • Mrs. Francie Rawlins-Monteith, Community Manager
              • Ms. Cindi Champlain, Compliance Officer
              Contact Information

              Customer Contact

              • Ms. Cindi Champlain, Compliance Officer
              Additional Contact Information

              Fax Numbers

              • (505) 222-8487
                Primary Fax
              • (505) 864-4373
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/27/2023

              Complaint Type:
              Billing Issues
              Status:
              Answered
              On Oct 14, 2022, I attempted to deposit three money orders into this bank's ATM, unaware that I need to be a member (I frequent this ATM) & that money orders are acceptable. I don't believe signs are posted. Their ATM retained the money orders & produced a receipt for invalid transaction & to contact my bank, which I did countless times, only to be told they are helpless since they have no record of deposit & that it's a Bank of Albuquerque matter. Bank of Albuquerque keeps giving the runaround on the phone, saying contact my bank or the ATM vendor. The ATM vendor says it's a BofA matter. No one is helping & I desperately need my money. This whole thing has caused overdrafts & overdraft fees. Please help. I need someone with some kind of authority like an actual human to supervise resolving this & open up communication with whoever the **** needs to be communicated with on the matter because everything so far is so automated & I'm almost at the one year mark with no solution, no advocate, no support.
              Read More
              Read 2 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Alicia N

              12/03/2023

              I have been a customer at BOA for 3yrs now.Every location I've been to hs given me very good service. I'm pleased with the Alert system which has caught fraud more than 1.It is a better bank than most out there.People will complain,but this bank has been the best one for me,above even credit unions.Express banker has also handled all questions and concerns.Thank YOU BOA,for helping me a senior,thru all my financial needs and questions.

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              BBB Serving New Mexico and Southwest Colorado

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