ComplaintsforBear Canyon Rehabilitation Center
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/03/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
May 6, 2022
New Mexico Better Business Bureau
**** ********* ** *** ***** *
Albuquerque, NM 87109
Dear Sir/Madam:
I copied you on an April 26th letter to Bear Canyon rehab regarding the~$2100 they owe me from my deceased sister's account. I am enclosing another copy of that letter and the accompanying document.
Thanks for your recent response. I didn't realize I had to formally ask for your help, but I am doing so now. If there is another step I need to take to engage your help, please let me know.
Please see my letter of April 26th to Bear Canyon for the details of the situation.
Whatever the NM BBB can do to assist me would be greatly appreciated. I live in Minnesota and was POA for my sister until she passed away in January.
Sincerely,
**** ****** (POA for **** ******)Customer response
06/01/2022
Dear ******:
This was resolved on Monday when I finally received the check from them. It is worth noting that it took about a dozen emails, 8-10 phone calls, and filing a complaint with you folks to get a check that was supposed to be sent in January. I can't imagine there aren't other people in the same boat.
Thanks!
-**** ******
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.