ComplaintsforCakeFace Cosmetics LLC
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Complaint Details
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Initial Complaint
04/25/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I ordered an item from them about a month ago and still have yet to receive the item I have sent them Numerous emails an direct message on ********* and no reply I no longer want the item I want my money refundedBusiness response
08/16/2022
Business Response /* (1000, 5, 2022/04/28) */ Your package has been in transit for 2 days and will arrive on Saturday which is in 2 days. Your tracking was sent to you over a week ago. Thank you. Consumer Response /* (2000, 7, 2022/04/29) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you for your help and yes I received the tracking yesterday but it was over 2 months ago that I ordered the product but again thank you for your help have a wonderful day
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.