ComplaintsforThe Knotty Artisan
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Complaint Details
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Initial Complaint
03/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This man was supposed to epoxy our redwood dining table that was a custom piece, very expensive, family heirloom. He came to pick up the table and agreed that he could complete the job in 2 weeks. We agreed on him pouring translucent grey epoxy. He even sent *************** of the color of the epoxy in which we approved. It took him over a month to complete and upon delivery, we saw that he instead poured BLACK epoxy. A color we never agreed upon. He delivered it on Xmas eve and DROPPED the table, cracking the epoxy. He came back to pick it up and said he would work on it again ensuring a 1 month delivery timeframe. 2 months go by and as the weeks start approaching the 2 month ***** he begins to seize communication. He still has our table and will not return it. That is our property. He has likely damaged it beyond repair, or has sold it, which people were inquiring about on his ******** when he posted a video of him working on our table.He wanted the payment upfront, promised delivery times that he could not meet and now has entirely stolen our property. I have spoken to a few others who have taken him to court and won. This man is an absolute joke, scammer and fraud. Do not work with him under any circumstances. He came a recommendation by another woodsman in *****, in which I told him about the situation so he never refers him again. When that *** tried to get in contact with *******, he gave him a completely false scenario. He is a liar who opens up businesses and then they are revoked. He used to be a real estate agent in **** and now is doing this as a living, but there isn't one business he has started that has remained as an existing company. He moves around a lot so people can't find him. I pray his business gets shut down and he pays the rightful people back what they are owed. AVOID AT ALL COSTS!!!
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.