ComplaintsforChris & Sons Plumbing Inc
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Complaint Details
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Initial Complaint
10/31/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Chris & Sons Plumbing, *** signed a contract to provide plumbing services on my bathroom renovation at my home address in the amount of $32,000; they requested a deposit of 40% or $12,800 which was paid to them 7/9/23 and cashed by them on 7/10/23; when my project started in September 2023 i had learned they never acquired my permit and have been unresponsive to me since cashing my deposit. ********************* then had to secure another plumber for my project. I sent a letter and email stating *********** breached their contract with me on 10/11/23 and have email confirmation from **** that ********************* (owner of ****************************** signed for and received my letter yet i have received no response yet. I later learned that ***** was in *************** for a planned vacation during the time of my project. I am asking for them to return my deposit less the cost of my plumbing certificate so $12,300 to be returned.Customer response
11/24/2023
Better Business Bureau:
At this time, I have not been contacted by Chris & Sons Plumbing Inc regarding complaint ID ********.
Sincerely,
*********** *****
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.