Customer ReviewsforThrifty Roofs

Absolutely poor professional, took 4500 dollars from us and never showed up for roof job and then refused to refund me money. Absolutely conman. Look up Brian M L*****. He's a convicted felon.

Poor workmanship. Does not stand behind his work - warranty is worthless. Threatens and intimidates when customer insists he finish job properly. Litigation is likely to follow with along with his arrest.

EXCELLENT! Worked with me through my house purchase to make sure I was getting a fair deal knowing there was extensive roof damage. A lot of rotted wood & mold together with a bathroom vent not connected properly. All things he pointed out and not the home inspector. The owner, Brian, explained what was wrong and what was needed to be done to fix the problems. The owner and workers were amazing! Came when scheduled and got the job all done in a day! I had a full crew of 8 workers who were friendly and cleaned up after themselves when done. VERY professional! The owner went above and beyond to communicate with me and keep me up to date with what was going on. If you are in need of a roof repair or replacement...I highly recommend them. Both their work ethic and price are commendable.

Came for an estimate within the week of calling and inquiring about receiving a roof replacement. The owner was responsive, and very helpful in regards to planning our roof replacement. The roof was finished in only 1 working day! The employees left the grounds clean & tidy as if they were never there. They truly went above and beyond to make sure we were happy, and our home was left clean. Thank you Thrifty Roofs!

Company is amazing! Brian has done multiple jobs for my company and he always treats us with professionalism and does great work.

Would not recommend Thrifty Roofs, In December a tree fell on my roof and destroyed many other things as well. Have had no problem with roof replacement to date. it was accomplished in a timely Manner, Other than that, this companies business practices in my opinion are shoddy. The roofing debris was removed at the time, but all other debris was left for 5 months. A portion of gutter replaced was left with just a hole at the end over another section of gutter with water pouring out next to the foundation. He blamed it on the leaf filter gutter guard and was going to bring a screen door to my house and squirt it with a hose to prove it. He would also call every other contractor in WNY who would tell him the method of instillation was correct, and that I thought I knew better than all of them. He claimed that $1,200 of other work he had already been paid for, he was" only doing as a favor," and he had he contract to prove it. I had that same contract as well, and pointed out where he had been paid for it and it was a contractual obligation. He changed his tune, and wanted to know why I was giving him such a hard time. I told him, to either give me a refund, or do the work immediately. I had already waited long enough. If neither of those happened, I would make sure as many organizations as possible know of his business practices. In conclusion, I called another company, paid for it myself to have the gutter replaced. It was done in less than 24 hrs., and it works perfectly. The rest of the work was done by Thrifty roofs. In conclusion, other than the roof, for the rest I was at various times ignored, or lied to. Had to beg. He tried to get away with not doing work already paid for, claiming it was only favor, and made me wait months to finish things. I found him to be a fast talker, gaslighter, lied to me, and tried to turn it back around to you, and make you think you should thank him for doing you a favor. Sorry excuse for business practices.