38 Customer Reviews
Review from Paul K
5 stars10/30/2024
,,,,Installation of a 50 gallon hot water heater by Vigilante for ********** was done most expeditiously by **** ******** and *****.,,,,
Vigilante Plumbing, Heating & Air Conditioning Response
10/31/2024
Thank you so much for your 5-star review! We're delighted to hear that **** and ***** provided a smooth and efficient installation for your new 50-gallon hot water heater. We aim to deliver the best service possible, and it's great to know we met your expectations. If you have any further questions or need assistance in the future, please dont hesitate to reach out.Warm regards,The Vigilante TeamReview from Betsey W
5 stars10/21/2024
***** was courteous and professional, am happy to have the job done. The office was easy to deal with too and the way they answer the phone made me smile.Vigilante Plumbing, Heating & Air Conditioning Response
10/22/2024
Thank you so much for your kind words! We're thrilled to hear that ***** provided excellent service and that your experience with our office was so pleasant. It's always our goal to make the process smooth and enjoyable for our clients. If you ever need anything in the future, dont hesitate to reach out.Review from Roger D
5 stars09/11/2024
I have used Vigilante Plumbing since 1973. Their work is always professional. I recommend them without hesitation.Vigilante Plumbing, Heating & Air Conditioning Response
09/12/2024
Thank you for allowing us to be of service for so many years. We really appreciate you. You are a pleasure to work for.Review from Eddie G
5 stars07/23/2024
Awesome job and the two gentlemen as well cannot speak highly enough of them.Well Verse well Articulate well Knowledgeable. Explained, advised plus remediated Very proud of them And they're profound professionalism, outstanding !!Thank You to the two **************************** fir providing the privilege of great consumer service. Smile, The Garcias *************, **Vigilante Plumbing, Heating & Air Conditioning Response
07/24/2024
Thank you so much for your incredibly kind words! We are thrilled to hear that you had such a positive experience with our team at Vigilante. It means a lot to us that you found our representatives to be well-versed, articulate, and knowledgeable. Providing excellent service and ensuring our customers feel valued are top priorities for us, so we truly appreciate your recognition of our professionalism.Your satisfaction is very important to us, and we're delighted that we could assist you effectively. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out.Once again, thank you for choosing Vigilante and for taking the time to share your feedback. We look forward to serving you again in the future!Review from Kathleen R W
5 stars07/01/2024
as always excellent work Central A/C back up and runningVigilante Plumbing, Heating & Air Conditioning Response
07/11/2024
Thank you very much for taking the time to leave a positive positive review. We really appriciate it.Review from Karen I
5 stars06/27/2024
Wonderful experience. Professional Courteous and prompt. Inspired confidence. Very responsive team.Vigilante Plumbing, Heating & Air Conditioning Response
06/28/2024
Thank you so much for your kind words. We the best we can to take care of of our clients.Review from Loretta R
5 stars06/17/2024
Excellent technicians, knowledgeable and pleasant. .Great ability to explain so the customer understands.First time using their services but won't be the last.Vigilante Plumbing, Heating & Air Conditioning Response
06/28/2024
Thank you very much. We appreicate your business.Review from Iris G
5 stars06/11/2024
Very good service they were very professional they knew what was needed and they explained everything to meVigilante Plumbing, Heating & Air Conditioning Response
06/12/2024
Thank you for your kind words.Review from Jorge B
1 star06/01/2024
**** was working very well, just asked to do a cleaning maintenance, and during this maintenance the technician managed to make the **** to not work (not cooling), after several attempts he could finally put it to work, but my nest system gave error after they left. I called straight away the technician telling about the issue. he didn't care, fortunately after 10 minutes ****** nest started to work. after 4 days the **** system stopped cooling, exactly the same issue he managed to provoke, when all the system was working fine!Vigilante Plumbing, Heating & Air Conditioning Response
06/18/2024
We apologize for the inconvenience you experienced. We understand your frustration regarding the recent issues with your HVAC system. While our service specifically covers cleaning your HVAC system, we acknowledge the separate refrigerant issue that arose shortly after our visit. Despite not being directly related to our work, we were glad to assist you promptly and rectify the problem at no additional cost.We strive to ensure every customer receives exceptional service, and we regret that your experience fell short of expectations. Your feedback is valuable to us, and we will use it to improve our services in the future. If there's anything else we can do to address your concerns, please don't hesitate to reach out.We appreciate your understanding and hope to have the opportunity to serve you better in the future.Review from Nicole F
5 stars03/04/2024
***** was my emergency service man that came promptly to take care of a broken pipe in my basement. He is extremely knowledgeable and professional and was able to fix the issue promptly. He was able to answer all questions and concerns I had. I would definitely request him back for future jobs.Vigilante Plumbing, Heating & Air Conditioning Response
04/29/2024
***** really is fantastic. Thank you so much.
Customer Review Rating
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