ComplaintsforTroxel Law, LLP

• Initial Complaint

  01/16/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I missed out on a potential $500,000.00 payment for a discrimination case by the usda because this sub standard law firm did not do what they said they would do by submitting my application on time. I was told per phone conversation that lasted over an hour everything was in order and that attorneys would reach out to me should they have any questions or updates. It is easy to see why they have an F rating with the BBB and so many negative reviews. I am experiencing high anxiety and severe panic attacks along with deep depression over this law firm not displaying honor, respect, moral integrity. Their unethical practices will do doubt be the cause of my demise do to the before medical conditions Im now experiencing over this.

• Initial Complaint

  01/11/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  The beginning of October I signed up with Troxel Law to be represented by them in the **** farmers discrimination act. After signing with them I did an initial interview, signed what I needed to, provided the documents they asked for, and was told they would be in contact if anything else was needed. On December 28th I received an email that they needed more information from me so I called the provided number, and waited for a reply to talk to. When I did get one on the line the call was disconnected. So I used the link to set up a call back, which was missed on their end. I used the link to set up another call back just after new years which was also missed and tried a 3rd time to no avail. I've tried calling in and waiting on the phone line. They said the wait was about 5 mins and I was waiting close to a half hour before pressing the option to leave a voice-mail with all the info needed to call me back and what it was about. I never heard anything so I tried again a bit later with another voice-mail. I have tried my best to meet their requests, some which had already been provided and when I talk to the initial rep in October she had said everything was signed and completed. Now I've received an email stating I did not fulfill the requirements nor sign the agreement (which I have an email that states I did) and so they will drop my case. I also looked up their website to see of there were other numbers to call and when I called the one on the page it sent me to a Medical phone line. Now it is probably too late for me to sign up with anyone else or to submit by myself and now my business and farm will suffer again due to them.

• Initial Complaint

  10/13/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I was told that triple law claim was a lie and I signed over my sons information for no reason. I do not want his information to be out to the public.

  Customer response

  11/07/2023

  Better Business Bureau:
  
  At this time, I have not been contacted by Troxel Law, LLP regarding complaint ID ********.
  
  Sincerely,
  
  ***********************
  

• Initial Complaint

  09/19/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  I keep getting emails some times 30 a day I wish trowel law to remove my email ***************** from there mailing list.there is no opt out anywhere on there requests for info from me

  Customer response

  10/13/2023

  Better Business Bureau:
  
  At this time, I have not been contacted by Troxel Law, LLP regarding complaint ID ********.but it seems the annoying emails have stopped, so maybe your request for a response to me has worked. Will keep my fingers crossed.

  Thanks
  
  Sincerely,
  
  *********************

  
  

• Initial Complaint

  07/10/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  I filled out a Tylenol claim after seeing the ad on *********. Instantly I regretted it after trying to research the firm. I came on this site and saw that many were trying to get in touch and failed. I called them and received a voice message. I informed them I was recording the message and left my name , number, date and time of the voice message and that I was withdrawing my application and access to medical records. I got a call back in a half hour and they withdrew it. And I asked them to document it with sending me an email of my withdrawal. I received the email right after. Hope this helps some other parents.

  Customer response

  07/10/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  *****************************
  
  
  
   
  
  

• Initial Complaint

  05/15/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  One day I was online and noticed it said You can file a claim if you were pregnant and took Tylenol acetaminophen and your child has ADHD or autism. I looked up online a few different law firms I can make this claim with. One of them was called Troxel law firm. So I filed a claim with this law firm and at first they were in contact with me a lot. Once I signed the packet which I uploaded to you I've barely heard back from them. I've been trying to email them I've been calling them haven't heard back. So I went online to the law firm's website and got a number that's on their page. When you call the number it's a recording of a girl asking pretty much if I want to hook up. It seems like a *** hotline. Now I'm panicking because I did sign a few papers with them One of them being my son's medical records and another pretty much saying they're my law firm for this case and how much I have to pay them. I'm freaking out can somebody please help me get a hold of them so I can drop my claim with them. I do not want to go any further but again I haven't heard back from them please help. My son is severely autistic and he's Also nonverbal the last thing I need is somebody trying to get his medical records for some kind of scam. How do I stop this. And not just that what are they trying to do use my son's medical records to scam money I don't get it please help thank you

• Initial Complaint

  05/01/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I want to be able to unsubsciibe I'm getting spam

• Initial Complaint

  03/31/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  5/27/2022 Information was sent to me in regards to a case against Tylenol for harm to a child while pregnant. I looked into the case and the firm to see if it was legit which it was. When I was pregnant I did use that medication and my son does have ADHD and Autism. So I was in contact with this law firm more then once and I signed the Doc sign on 5/27/22 as well. Ever since then I have not heard from anyone nor have they tried to reach out to me or answered any of my emails. I do not wish to have this firm or any of their employees represent me . I want all documents to be null and voided. They are not working in a proper legal manner they don't value their cases and they are frauds. I do not want them to have access to my sons medical records @ all. If nothing is done about this company than legal action against them will be taking. 06/9/22 and 7/13/22 was the last emails I received from this firm and it was nothing but ******** in the email. I reached out to them on 11/2/22,12/6/22 , and today and still nothing.

• Initial Complaint

  03/30/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  Spoke with Troxel Law about the Camp Legume water lawsuit in July of 2022. My husband served at the base and died of cancer after 3 different bouts with cancer. They had me DocuSign a form and took some information. They said I would be receiving paperwork in the mail within 2 months. It is now March 2023. I have received no paperwork. I have made multiple calls and left several messages with my name a number. I have not been able to contact them. My husband's death should not be in vain. I would like to discontinue with this company. I will be sending registered mail stating this to them on March 31st 2023.

• Initial Complaint

  03/27/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  Troxel Law Firm had an add on Instagram regarding claims against Kohls Departure Store. They claimed ***** may have had fake sales adds and charged more for certain products. They stated the entire process was free. I uploaded proof of my purchases and my Kohls account which included my name, address and phone number. I provided nothing in regards to my SSN or credit card numbers. I received an email from them stating the following: Please check your email for information about the law and arbitration process You will soon receive a series of emails explaining the law that applies to your claims and the process we will use in our attempts to resolve them. We will also send you regular updates by email. We ask that you check your email, both inbox and spam/junk folders, once a week during the course of your case, and advise us of any changes to your contact information. You pay nothing unless we recover money for you The retainer you signed lays out our fee agreement in detail, but the bottom line is that you dont pay us anything unless and until we win something for you, and you will never owe us more than the total amount of recovery we obtain on your behalf.I do not want to be in a legal agreement with this company. It appeared to be a class action settlement open to the public.

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