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Additional Information

Not BBB accredited

Additional Information for 1 Stop Bedrooms

View full profile
Location of This Business
1716 Coney Island Ave Fl 5, Brooklyn, NY 11230-5801
BBB File Opened:
4/4/2013
Years in Business:
24
Business Started:
5/15/2000
Business Incorporated:
4/20/2012
Type of Entity:
Corporation
Alternate Business Name
  • Payless Furniture, Inc.
  • 1stopbedrooms.com
Business Management
  • Mr. Jeff Gadeloff, President
  • Mr. Michael Michal, CTO
Additional Contact Information

Phone Numbers

Serving Area
  • AK
  • AL
  • AR
  • AZ
  • CA
  • CO
  • CT
  • DC
  • DE
  • FL
  • GA
  • HI
  • IA
  • ID
  • IL
  • IN
  • KS
  • KY
  • LA
  • MA
  • MD
  • ME
  • MI
  • MN
  • MO
  • MS
  • MT
  • NC
  • ND
  • NE
  • NH
  • NJ
  • NM
  • NV
  • NY
  • OH
  • OK
  • OR
  • PA
  • RI
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • VI
  • VT
  • WA
  • WI
  • WV
  • WY

Pattern of Complaint

BBB files indicate a Pattern of Complaints concerning the company's order fulfillment, product quality and customer service practices. Consumers are telling BBB about the problems they encounter after purchasing household furnishings from 1Stop Bedrooms. Many consumers allegedly made multiple attempts to contact the company to obtain an update on the status of their orders, but cannot get a response. A number of consumers reportedly encounter an issue with damaged or poor quality merchandise while others claim that orders are delivered with items missing. Most consumers that have contacted BBB claim they experience extreme difficulty in getting a resolution from the company concerning their requests for repair, replacement or refund for the items they bought.
 
As of July 2024, consumers continue to report persistent issues with 1 Stop Bedrooms regarding delays in delivery, damaged products, and customer service concerns. Many consumers cite communication problems with 1 Stop Bedroom's representatives as the cause of significant frustration as well as the obstacle to sorting out repair, return, refund or other issues with the company.

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