ComplaintsforMarcia Kessner
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Complaint Details
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Initial Complaint
08/25/2022
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
I've used Marcia kessner's services for several months, during which she failed to do her job and lied to me.I'm not using bbb to litigate her services or payments... I simply need am invoice from her to know what she's billed me for so that I can audit it... But she refuses to provide any invoice and doesn't respond to any form of communication.It is her obligation to provide invoices as she promised when we started and also implied on her websiteCustomer response
09/20/2022
Better Business Bureau:
At this time, I have not been contacted by Marcia Kessner regarding complaint ID ********.
Sincerely,
*********************************Business response
09/29/2022
We have reviewed our list of patients and do not show anyone by the name of ********************************* having used our services, nor anyone at the address you provided on Franklin ***********************Customer response
09/29/2022
Hi, You can clarify and say *********************************** but she definitely understood which client this is about and you have the correct address of franklin **** not street.
proof attached
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.