ComplaintsforEuro House Tile & Marble
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Complaint Details
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Initial Complaint
06/15/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a countertop. The total was around ****. I paid half upfront and half was supposed to be paid once the job was done. Unbeknownst to me once the job was complete he charged my card an additional **** without my authorization. **** the sales person claimed it was accounting department and there was a credit authorization. However, I never signed a credit authorization as I made the payment in store and swiped my card. He also clamped he emailed me an invoice which had additional charges which I never received.Customer response
07/13/2023
Better Business Bureau:
At this time, I have not been contacted by Euro House Tile & Marble regarding complaint ID ********.
Sincerely,
***********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.