Customer ReviewsforRhinestone Jewelry Corporation

If I could give zero Starzs I would. I run a virtual pageant contest and I have periodically ordered from here. Never had issues until today. I made one order and sent to my customer. Then I made another order to send to a different customer (contest winner) They accepted both orders and took my money then 5 mins later sent me a cancelation email for my second order without any explanation. So of course I emailed asking why. This is their response . "Using a different shipping and billing address with your. Credit card ( I use debit) may go through once but not always." ??? REALOY So you have a spot to change mailing and shipping address on your website but if I try to send to my winner then you just cancel without even an email telling me why until I emailed them over and over ***************** ***** ! The last order I made nearly a year ago they sent bent and broken crowns (which is why I quit using them for so long) but they have more crown options so I wanted to try again ! I order thousands of dollars in crowns every year and THIS COMPANY HAS JUST LOST MY BUSINESS ! Oh and I'm still waiting for the refund that they supposedly sent me back ! DO NOT USE THIS COMPANY UNLESS YOUR SHIPPING AND BILLING ADDRESS IS THE SAME! THEY DO NOT TELL YOU THAT ON THE ****** I HAVE WASTED MY ENTIRE MORNING TRYING TO SIMPLY ORDER A CROWN THST I OWE SOMEONE IN MY PAGEANT GROUP AND THIS COMPANY WAS RUDE, IGNORED ME AND MY CONCERNS AND ACTED LIKE IT WAS JUST ANOTHER DAY ! THEY DID NOT CARE ABOUT IT AFTER THEY TOOK MY MONEY WHICH AGAIN I DONT HAVE BACK YET !! DO YOURSELF A FAVOR AND ORDER CROWNS FROM SOMEWHERE ELSE.

1. We have never received an order from this person until yesterday. 2. Orders placed on the website are not governed by ** before they are placed. They are examined immediately after being placed.3. Both orders were placed using a shipping address from 500 miles to ***** miles away from the credit card holder's address and were flagged as potential fraud and both orders were immediately canceled and we notified the orderer of this without delay so that the could decide what to do. We can ship to the credit card holder's address, but not a different address for a new customer for obvious reasons. Unfortunately, this person is a bad person, spoke and sent multiple vulgar emails to us, insulted us repeatedly and has tried to intimidate us into doing something against most companies' safety procedures. Refunds were processed immediately, she was notified immediately and came at us in an attacking manner.