ComplaintsforSilva Cabinetry
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Complaint Details
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Initial Complaint
06/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I had the company build kitchen cabinets for my apartment. I had a difficult time with the process. Once they were in, I was guaranteed that if I had a problem they would fix it. I have been emailing for months saying that the wood is cracking on the cabinets and the paint (which was supposed to be lacquered) is peeling. I keep emailing and they first said they would send someone to check and they never did and now they won't even respond to my emails. I spent thousands of dollars for what should be top line wood cabinets. I will send photos at another time as I can't upload to my current computer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.