ComplaintsforCNY Home Improvements Kitchen & Bath Showroom
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Complaint Details
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Initial Complaint
08/26/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Date of Transaction: December 9, 2024 - Contract signed $5000 deposit, July 9th $7000 paid - to date $12,000. Install 350 sq/ft of new hardwoods, weave them into 150 sq/ft of existing hardwoods, and sand stain them a dark color that matches the laminate sample provided. Install a pantry cabinet, new interior sliding doors, and a recessed dryer vent. CNY Home Improvements failed to manage the project correctly, leading to significant delays, careless work, and failure to complete the job as defined in the contract, specifically the installation of new hardwoods, pantry cabinet, interior sliding doors, and a recessed dryer vent. I've attempted to resolve this with CNY Home Improvements three times - July 11th, July 22nd, and August 10th. CNY Home Improvements refused each request without offering an alternative solution.
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Contact Information
7793 Brewerton Rd
Cicero, NY 13039-9524
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.