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          Citizens Financial Group has 1161 locations, listed below.

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            Business ProfileCitizens Financial Group

            Bank
            Looking for more information? Access the headquarters listing for Citizens Financial Group, Inc.
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Contact Information

            Delmar, NY 12054

            Visit Website
            (216) 566-5300

            Customer Reviews

            1.07/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 241 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            1,769 complaints closed in last 3 years

            579 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 153

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            Citizens Financial Group, Inc. is a commercial lending business operating 9 commercial banking centers. 

            Products & Services

            Checking Accounts, Savings Accounts, Money Markets, Home Equity Loans, Mortgages, Student Loans, Student Checking, Home Equity Lines of Credit, Business Banking, Commercial Banking, Investing, Wealth Management

            Business Details

            Location of This Business
            Delmar, NY 12054
            Headquarters
            1 Citizens Plz, Providence, RI 02903-1344
            BBB File Opened:
            10/2/1998
            Years in Business:
            153
            Business Started:
            1/1/1871
            Business Incorporated:
            6/17/1985
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            20000
            Alternate Business Name
            • Charter One Bank
            • Citizens Bank
            • CCO Mortgage
            • Charter One
            • Citizens
            • Citizens Leasing
            • Citizens One Mortgage
            • Citizens One Personal Loans
            • Citizens One Student Loans
            • RBS Citizens
            • RBS Citizens Bank
            • Citizens One
            Business Management
            • Mr. Edward Pettinella, CFO
            • Ms. Maria Costa-Yee, Branch Manager-Tonawanda
            • Ms. Anna M. Diliberto, Branch Manager
            • Mr. James J. Asztalos, Branch Manager-Liberty Bldg
            • Ms. Shari Goldstein, Asset Recovery
            • Mr. Charles John Koch, President/CEO/Chairman
            • Mr. Randie E. Kopf, Branch Manager-Williamsville
            • Mr. Leonard Simon, Chairman of Board/CEO
            • Mr. Jon Little, VP-Area Regional Manager
            • Ms. Meg A. Hatfield, Litigation Support Manager
            • Ms. Debbie Hampson, Marketing & Advertising
            • Ms. Sherri Kalec, Branch Manager-Georgetown
            • Mr. J. Michael Holloway, President
            • Mr. Douglas V. Carlson, Branch Manager
            • Ms. Louisa Frazier-Nerritt, Branch Manager-Hamburg
            • Ms. Joan Van Etten, PR Director
            • Ms. Pamela Bartell, V. President/Branch Manager
            • Mr. Peter J. Renkas, Branch Manager-W. Seneca
            • Ms. Colleen A. Piscitello, Branch Manager
            • Mr. Mark D. Grossi, Executive/Vice Pres/Rtl bnkng
            • Mr. David W Cushing, Director of Finance & Admin.
            Additional Contact Information

            Fax Numbers

            • (216) 566-1465
              Other Fax
            • (716) 633-2839
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a new bank or credit union

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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