ComplaintsforSt. Mark Animal Clinic PLLC
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Complaint Details
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Initial Complaint
01/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
1-17-24 veterinary offices charge me $100.00 and wants me to pay 760$ more for cat spayed. I was told over the phone that it will cost me 400$ for the procedure. This clinic wants to extort money from costumer. The procedure costs from 120$ to 400$ . No refund was issue. Its a scam clinic. Couldnt leave my cat for procedures. Very arrogant person in officeBusiness response
02/05/2024
The client was given an estimate on the day a deposit was payed, please see documents attached. Time was arranged for the patient to be seen and for a medical procedure to be done the following day in which the client did not want to pay. Even though we blocked off a time on our schedule, we will refund the $100 payed as a deposit from the 16th. The client will be called and a refund will take place.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.