ComplaintsforMine & Hers Affordable Construction
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Complaint Details
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Initial Complaint
01/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
October 2023 entered messaging Donald Law of His & Hers Affordable Construction LLC for hiring services of snow removal for the 2023-2024 season. Paid $225 by *****, signed a contract for services. First snowfall yesterday, no show, no phone answer, no email answer, no ******** message answer. Complete scam artist, who is an absolute fraud and is still dodging my attempts to contact him and has blocked me and changed name on ******** to avoid me. Have looked at reviews regarding his business, and ALL SAY THAT HE SCAMMED GHEM OUT OF MONEY! I want my money backInitial Complaint
08/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired a local contractor to paint the inside of my house, install new doors , install new baseboard. The contractor left the house an awful mess after giving him more than what was quoted on the contract. The job was not completed and the contractor left the job without finishing. He did not give us the receipts for the products that we boughtBusiness response
09/01/2023
BBB spoke to the business owner and the following was relayed: They got more work and labor, much more work and much more labor than what they paid for. In the contract it specifically states that costs may change. All contractor contracts state this because you never really know what you might run into. Well, we ran into a lot but as a favor I did not charge them extra. I would say that they got about $10k worth of work and I charged them just under $2k. They told me not to return. So how can I be held responsible for not going back when they told me not to return? My wife, who works with me fractured her wrist in these customer's house while working on this project and I took her to the ER. They got mad that we left and told us not to come back. Again, I was trying to help them out- this is the first complaint I've ever had because I do good work. They are not telling the whole truth. And they got much more than what they paid for. Thank you.Customer response
09/01/2023
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. Regards, ***** *******
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.