ComplaintsforUltimate Auto Sales, LLC
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Complaint Details
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Initial Complaint
10/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a 2015 ********** beetle R-line with roughly ****** miles for $17,500 back in the end of April it has only been 6 months of using the vehicle exclusively for work purposes that the engine has started to fail.I contacted the owner 3 months after purchasing to let him know i took the car to ********** to get checked on because the engine was burning oil so quick i was getting regular oil changes ever 2 1/2 months which is not normal at all and ********** had told me that the entire engine had oil seeping through and corroded the inside of the engine and my piston rings were rotting. When I contacted the owner he assured me that everything was okay and that he was going to contact me with someone who was able to fix the problem its been 5 months since that conversation and hes doesnt answer my calls or messages and now my car has severe engine problems that is starting to make my car drive really sluggish.Words cannot begin to describe how upset i am i at this situation i plan to go to his storefront and see what happens but this is so unprofessional.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.