ComplaintsforWT Stanley Holding Corp
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Complaint Details
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Initial Complaint
08/12/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I bout a 2016 ***** ******* from WT Stanley Holding Corp for $13+ on July 8, of this year. They sold a car with mayor engine problems. They promised to help me because they knew about the problem before I purchased it and did not say anything to me. I complaint about a loud noise coming from the engine 3 days after paying the car. The Dealership agreed to evaluate my car. They took back my car to take the car to the ***** **** Dealership in Jamestown and kept it for 2 1/2, but I found out through the ***** dealership that my car was never diagnosed. They never gave me receipts of this evaluation or an evaluation. They kept my car, used all my gas and never gave me any answers. I was told by their own mechanic at the dealership I bout the car from that my car was never clear for sales. I kept quiet trying to figure out all this mess. I went back to ***** **** Dealership for an evaluation paid from me and I found out that the dealership I bought this car from, WT Stanley Holding Corp NEVER brought my car in for a diagnostic. I paid $450 for this diagnostic myself and was never reimbursed. WT Stanley Holding Corp told that the part is not covered by the warranty or the extended warranty, and that's a lie. They never filed a claim. Never took my car for a diagnostic and now I was told that all this was a plan from Mrs. Bill at WT Stanley Holding Corp. I went through the warranty to try to fix this situation and I'm in a big mess due to prices and scams.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.