ComplaintsforBrozzetti's Pizza
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/19/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I went to Brozzetti’s Pizza last night 2/18/24. We bought an 8 slice pizza and 2 dozen chicken wings. The pizza was cold. Almost all of the wings were uncooked throughly. I know chicken/chicken wings have to be cooked All the way through to avoid saminella poisoning. I called and told them. All he did was say. I’m sorry you had this experience. My nephew and I walked down there before their supposed closing time 8pm. I asked them to take the chicken wings back and cook them thoroughly or give me a fresh batch. The man Mark that was working. Refused both. I then said. Then I want my money back. He again said no. I did however then inform him that I would be contacting the BBB and the health department. Is there something that can be done?they never gave us a receipt for the purchase
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.