ComplaintsforEpic Pharma, LLC
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Complaint Details
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Initial Complaint
04/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
HI There, i'm writing today as unhappy customer of theirs. My name's ********* i'm patient who have underlying health condition. I'm taking Entecavir called medicine last several years. Epic Pharma is one the distributer who supplying this medication. I bought Entecavir back on September but it's taste like burned plastic and smell as well. I contacted them and they decided to get medication back to them for investigation. Two month latter i received letter it shows item packed defective bottle issue by manufacture. But even solved issue they newer sent me reimbursement or replacement until now. I've talk to numerus different people but no luck still. Medication cost me over $1,000 i definately need replacement or reimbursements. I hope you help me to deal with this. If you have any question feel free call me or email.I've attached letter from them. Thanks for your time.Customer response
05/17/2022
Better Business Bureau:
At this time, I have not been contacted by Epic Pharma, LLC regarding complaint ID ********.
Sincerely,
********* *********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.