ComplaintsforJ & C Home Comfort, Inc.
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Complaint Details
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Initial Complaint
12/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On November 13 2021 J & C home comfort **** A licensed plumber in the town of babylon installed a gas line going from the meter to a Standby Generator. **** the owner of the company came to my home and picked up payment in full $ ******* dollars and claimed he would handle the permits from the town. After 3 weeks I called the town and they have not received any paperwork for the permit at my address. I then called **** and he said he filed the paperwork and that the town must have lost them but he would call the town to see what happened to the paperwork. I then waited and called **** again today 12/17/2021 and he informed me he still has not filed the paperwork cause he has been busy. I would like him to file the paperwork with the town and be responsible for any other fees that are incurred for not filing the paperwork with the town.Customer response
01/14/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
I would like to withdraw my complaint on J&C home comfort. He finished the job without delay or more cost. Thank you ****** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.