ComplaintsforA & R Lawnscaping and Property Services
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Complaint Details
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Initial Complaint
09/05/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On May 5, 2023, A&R Landscaping (Jason R****, owner), began work on my property. His workers caused damage to my property by packing dirt and rocks up against my brand new vinyl fence. The panels ended up bowing out. Many calls/text messages ignored by Jason R****, owner. I had to go to his place of business to address this with him. Still just more empty promises. Because I was concerned about damage to the fence and because my calls were ignored, I had to do much of the work by myself. ( I am a female entering her 70s, work part time, and take care of my paralyzed husband at home.) He finally came by and removed some of the dirt, throwing it outside of the fence. Many stones and cannot mow my lawn. He was suppose to repair the lawn area from where it was damaged. He never did. He put electrical power into my shed and it was determine by another contractor to be out of code. An important aspect to know is that Jason billed himself and his business as a property manager. He kept adding on projects, all that he started and never completed. I would never recommend him, not even for a small job. I cannot upload the bill that I have from another company to repair only one section. I will have to pay another company $2,0000. I have put 50% down and the work will start next week.Initial Complaint
03/15/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I paid $350 for snowplowing for the season 2022-2023. During this recent major snowstorm, I was not plowed out once. Even though I communicated to Jason Reith the owner 4 times indicating that I was not plowed. His only response was to my first text that "we are out plowing". I texted 3 more times indicating that I had not been plowed and sent 2 photo's of over one feet of snow in my driveway. I called him and his voicemail was full. I could not leave a message. Over the entire season he has plowed maybe 2-3 times total. One of those times, he backed over my neighbor's lawn and left deep tracks in his lawn that will need to be fixed in the spring.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.