ComplaintsforWNY Elite Barn Construction LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
8/4/23. Michael Z**** contractor took down payment for materials and work . And has not done anything or gotten material. Down payment of 7750.00 dollars. Beginning of august I had Michael give me a quote for pole barn reroofing . Put metal roofing over existing roof . Repair facia boards repair rafters . With a start week of aug 14th. No work has been preformed. I be contacting him weekly and it’s excuse after excuse . First roofing was taking longer than expected to be delivered after a month or so . Then I ask who he ordered it from and they claim never had an order for him or me . So that was fraud . Then he kept saying coming to get roof pepped never showed up. Then he would say he has metal ready to be delivered . Wouldn’t tell me where or when or by who .Business response
11/28/2023
Hello. I have been in contact with ***** and told her I would send her the refund. I had ordered materials and then my wife had a baby. The whole time I had committed with her about that as well. I took some time off to spend with my family. All was fine and then timing just did not work in my favor. I then told her I would not be able to complete work due to timing and being behind. So I offered refund.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.