Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for David's Bridal

View full profile
Location of This Business
Plaza 48 3500 48th st., Long Island City, NY 11101
Headquarters
1001 Washington St, Conshohocken, PA 19428-2356
BBB File Opened:
6/1/2003
Years in Business:
34
Business Started:
8/29/1990
Business Incorporated:
8/29/1990
Type of Entity:
Corporation
Business Management
  • Mr. Joshua Rood, Manager of Operations
    (Headquarters Contact)
  • Mr. James A Marcum, CEO
    (Headquarters Contact)
Contact Information

Principal

  • Mr. Joshua Rood, Manager of Operations
    (Headquarters Contact)
  • Mr. James A Marcum, CEO
    (Headquarters Contact)

Customer Contact

  • Mr. Joshua Rood, Manager of Operations
    (Headquarters Contact)
Products and Services
Wedding Dresses, Bridesmaids Dresses, Social Occasion Dresses, Prom & Homecoming Dresses, Shoes, Accessories, Gifts & Decorations
Payment Methods
  • David's Bridal Credit Card, American Express, Discover, MasterCard, Visa, Diners Club, PayPal (Domestic orders only)
Refund and Exchange Policy
  • Online and in store returns are accepted up to 14 days after you’ve received your purchase.

    All returns must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair. Merchandise must be in its original packaging with all tags attached. Once any tag has been removed, an item cannot be returned.

    Items not eligible for returns:
    Personalized and dyed items
    Perishables, swimsuits, and personal care items
    Final sale items
    Items with any tags removed

    If the exchange value is greater than the original price paid, the customer will pay the difference. If the exchange value is less than the original price paid, the customer will receive the difference in a store credit.

Business Categories
Wedding Supplies

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.