ComplaintsforDMB Construction

• Initial Complaint

  09/14/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  July 2023-Nov 2023 $28,000 I hired Derek to remodel my porch. I paid for materials up front and paid cash for labor at his request as the work was completed. Derek never actually showed up to the job, just sent incompetent people who did not know what they were doing. The install is terrible. Nothing lines up, Trex boards are warped, there are big gaps, some of the posts are not on the concrete forms, hardware was stripped due to things not being cut to the correct length, etc. The crew spent large amounts of time on their phones and standing around. Some materials arrived damaged. Derek said he would replace them, but never did. A large portion of the railing and decking was never delivered. Derek made excuses that his guys messed up, that he spent all the money. He refused to provide me with receipts after asking multiple times. He offered to install the balance for free if I purchased the materials again. The flashing was installed incorrectly causing damage to the interior of my home. The nightmare ended when Derek said he was fling bankruptcy and they just left my porch a partially finished sloppy mess.

• Initial Complaint

  06/02/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  Derrick started great but progressively got worse throughout the job. Derrick, the owner stopped following through on every promise he made “I’ll inspect it myself” - never did “I’ll get on the roof myself” - never did. I’ll have guys there Monday (never showed). They didn’t communicate with each other and didn’t follow through on their word. I paid for the job they were hired to do last year. They got lazy and finished the job incorrectly after having to come back several other times to fix mistakes they made. I still have a broken window frame that they broke and never fixed after saying they would fix it 5 different times. I have mismatching siding, crooked siding, and have cleaned up so much trash, clothes, and equipment from this crew with them knowing I have small children and dogs, leaving an unsafe environment. Derricks brother told me Derrick would be here to remove the rest of the debris with his truck which wasn’t followed through on and is still sitting on the side of my house. Derrick is a terrible communicator and does not follow through on his promises or inspect the jobs his young inexperienced crew does leaving ME to figure out what’s been done wrong and contacting them to fix it (like my chimney that caused more water damage after having been “fixed”. (FYI they never caulked/sealed the flashing!!!!!) I’d love to get some money back for the extra water damage from improper sealing, for carpet stains, debris’s and fecal matter that they left after telling me they would wear booties and clean it up (never did) in my child’s room on a BRAND NEW carpet and for being the cleanup crew on site. (Clothes, carpet, nails, screws, trash, water bottles, cigarette butts, cut pieces of siding, cut pieces of wood. All of which I cleaned up and piled on the side of the garage (still sitting there) I want my job that I paid for finished. At this point if he refunds me 600.00 for doing HIS job myself and finishes the job properly I can leave the situation quietly.

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