8 Customer Reviews
Review from Kim C
1 star11/14/2024
Incredibly bad customer service. I paid $26 for express shipping. Shipment is late. They wont refund shipping. The item is not returnable and it did not arrive in time for the event. This is not a good business. Buy elsewhere. Could have ordered this shirt from a more reputable retailer for the same price that would have been returnable and met their shipping commitment.Review from Ivana P
1 star09/20/2024
They are such a scam! I ordered a jacket in navy discounted from $320 to $240 and with a sign up additional 15% off. Shipping was extra $14.49 (no free shipping offered). Apart from the jacket not being navy (more like eggplant) I noticed that the sticker on the jacket showed MSRP of $180!!! We tried to contact customer service and leave voicemails but they don't answer or return phone calls. I ended up sending the jacket back which will cost me another $10. I want my shipping cost back! You are offering fake discounts and not describing your product correctly. Shame on you!Review from Catherine C
1 star03/18/2024
Ditto to the comments about poor quality of Elie Tahari garments. Unimaginable is anyone paying such ridiculously high, full prices for any of their garments. Made in China. Final Sale price is barely reasonable. I'm so disappointed, having purchased a coat which looks fantastic on their model and which fits perfectly but is, proportionately, poorly constructed and of poor quality all around. Elie Tahari exudes a level of quality which is, nicely put, misleading. Purchased by ********************************* in 2018, that explains just about everything...Review from Brunilda V
1 star01/27/2024
Ordered a jacket, final sale, recieved an item of such poor quality. I ended up feeling like I was taken for a fool. Trying to get in touch with customer service and also called my credit card company. I fear I may end up with a poorly made item that I will never wear and more than $200 lost.Review from Gwendolyn S
1 star01/25/2024
I purchased my order in good faith, thinking I was going to get a quality item but they shipped me the wrong size, they did not answer the phone nor did they respond to the many emails I sent. DO NOT ORDER ANYTHING FROM ELIE TAHARIReview from Shaun C
1 star03/16/2023
Do not buy from them. Bought a Christmas gift from my wife which arrived late, even after paying for priority shipping. I attempted to cancel the order before it arrived, then I attempted to return the item. No one responded to my emails or picked up the phone when I called. Completely ghosted by them. I had to open up a dispute on my credit card. Do not do business with them.Review from Monique M
1 star01/09/2023
Elie Tahari clothing quality for Black Friday purchase arrived 3 1/2 weeks later (though I was charged within minutes of placing order) and two items I purchased are NOT what their images looks like on their site. They have non-existent phone and online customer service while PRETENDING to be there 24/7 for their loyalists. Elie Tahari, as a name brand which this former life-long loyal working professional always relied on, is NO LONGER a quality company nor any merchandiser I will ever purchase from again. The most disappointing consumer experience in the last decade can be summed up in two words: ELIE TAHARI ******* ****
Elie Tahari, Ltd. Response
01/10/2023
**************** Representative responded on 1.7.23 to your email.Review from Irini S
1 star09/06/2022
The worst / non existent customer service, cant get anyone to answer the phone or e mails.. you buy something.. you are stuck with it!!Never againElie Tahari, Ltd. Response
09/13/2022
Final Sale merchandise or items marked 40% Off and over from MSRP cannot be returned or exchanged. Elie Tahari offered a merchandise credit for all non-returnable items.
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