ComplaintsforBitcoinBackUpSureFX
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Complaint Details
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Initial Complaint
01/05/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I was contacted by *****- Mining ( *************************) via my my friend's instagram account ( possibly he hacked her account) to get me to invest in bitcoin, he said he was located in *****, and work for BITCOINBACKUPSUREFX so i invested $533 according to this website I earned $17800 , when i requested to get my payment, he started blackmailing me by asking me to pay more money in order for my payment to be released. I paid $1000 for account withdrawal update, then $2000 for account refresher , then $500. He asked me to make a video to tell that I invested with him ( bitcoin) that they are legit, he said this is for verification, so he got me to change my email to the email he provided to me ************************ so I got kicked of my instagram account , he took over , he posted my videos and pictures of me and my son without my consent, trying to scam people and get them to invest in bitcoin. I contacted instagram several time to recover my compromised account, unfortunately i failed to do so. This person is a scam and this company is a scam, I am worried about my family ad friends to fall victims of their shady businessCustomer response
02/17/2022
Better Business Bureau:
At this time, I have not been contacted by Bitcoinbackupsurefx Trading Services Ltd regarding complaint ID ********.
Sincerely,
***** ********
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
20 Cooper Sq
New York, NY 10003-7112
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.