ComplaintsforFitch Learning
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/22/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Program costs were misrepresented and key points of withdrawing from program were not discussed by the *** program department. They say that by signing up early you save money but they do not provide the savings- so we feel that it is a misrepresentation of cost in order to get people to sign up. Additionally, they showed lack of will to resolve issue and refused to refund our deposit despite the above.Customer response
09/04/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.