ComplaintsforRoyal Alliance Associates, Inc.
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Complaint Details
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Initial Complaint
07/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
on the 7th of ****, ******* called me from Xfinity and told me about this promotion that was going on. He told me if I paid my bill for **** then I can start of fresh which is $229.99. I paid the amount that was asked of me because I thought is was a great deal. He said that my monthly payment is $122.80 plus taxes and he asked if I needed any other box in and I told him only need was two boxes. then ******* called me and told me that the person I spoke to wasn't from their company and that it was a fraud. that I need to call my bank cancel the payment before they got it. I did that but found out that they have already taken the money from my account. they also, said to check my bank statement to see who was taking my money from meh which it said Alliance Network on my bank statement. the Co ID *********
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.