ComplaintsforPrime Authors
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Complaint Details
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Initial Complaint
01/19/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Prime Authors publishing company provided a service which I paid 500 dollars for an agent and that's what I got. I also paid them 800 dollars for a copyright. Then from there, they started working on the book. they managed to put my book on Kindle direct publishing. from there the agent that I was supposed to be working with was fired. I was assigned to another agent named *******************. who promises to finish up what ******************* had started. To make a long story short they sent me a file of the paperback version of my book. Then I find out it's not print-ready, and they will not answer their phone. I have been calling for several weeks now, but no return call, I also have been emailing them, and no response. Now this is where I'm at now trying to get in touch with them. To finish what they started, I have an account with Amazon just waiting for them to place the book paperback version on Amazon. would surely appreciate your help with why they haven't put the book on paperback or sent me a publishable file. because the file that they sent is not publishable and they will not answer the phone. Thanks again for your help if you need to get in touch with me my phone number is ************ or email me at ***********************
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.