ComplaintsforBook Writing Bureau
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Complaint Details
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Initial Complaint
01/04/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I am a first time author looking to self-publish. I came across Book Writing Bureau via a ****** search. I filled out general contact information and spoke with a sales representative via their chat service. I was emailed a proposal for my project. Because the number was higher than my budget, I did not initially respond. I then began being borderline harassed via text message to start my project. I kindly asked the sales representative to cease texting me, to which they obliged for a few days. I was contacted again about a Christmas deal that stated an almost 50% reduced price. I felt pressured to lock in the pricing, and the chaos surrounding the holiday season clouded my judgement; therefore, I paid $3999.00 via credit card. Once the holidays subsided I began doing further research and noticed I could not find any additional information on the company, including accredited reviews. I asked the sales representative to forward me articles where Book Writing Bureau was mentioned, as they advertise having contacts with major media outlets. They brought to my attention that there are, in fact, no articles. Based on this information I asked for a full refund, as I did not wish to proceed with their alleged service. They have since gone radio silent. In tandem, I opened a dispute with my bank. Upon being notified, Book Writing Bureau has began contacting me again and is attempting to make it increasingly difficult to receive my refund.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.