We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Hone has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Hone

              154 W 14th St # 6-110 New York, NY 10011-7307

              BBB Accredited Business

            Customer ReviewsHone

            Telemedicine
            View Business profile
            View Business profileBBB accredited business

            10 word minimum.

            You can use up to 2000 characters

            Before you can leave a review on bbb.org,

            you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

            Add now

            Provide Your Information to Leave a Review

            Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

            All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

            This is automatically determined using your first name and first initial of your last name.
            How would you like to confirm your review?
            This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

            Verify your phone number

            Enter the 6 digit code sent to the phone number ending in undefined

            If you have not received a code within 2 minutes, you can re-send it.

            109 Customer Reviews

            Sort By
            • Date
            • Highest Rating
            • Lowest Rating

            • Sean R

              11/19/2024

              **************** is extremely responsive. The online telehealth doctor was very knowledgeable and provided details every step of the way. Overall i am very happy with my treatment and look forward to continuing.

            • Jon L

              11/19/2024

              Working with Hone has been one positive experience after another from the very start! Dr. ******** is easy to talk to, very knowledgeable, is a great listener, and has been great at making sure I understand my lab results. My medication renewals are on-time every time & 100% accurate. I couldn't ask for a better experience!

            • Eric C

              11/19/2024

              I have really enjoyed my experience with Hone Health and working with Dr. ******** She has been a delight and is very thorough, helpful, and explains everything that Ive had questions about in detail.

            • Rob Y

              11/19/2024

              Great program, like the doctors I don't currently have health insurance so I pay as I go love the fact that I can have my zoom doctor meetings rather than missing a day of work to go to the doctor's office And then prescriptions I delivered right to my door Such a great convenience Like that they offer other products as well highly recommend to my friends all the time

            • ELQuire B

              11/18/2024

              I’ve had nothings but a good experience with HONE,if I’ve had any issues.It got quickly resolved.My doctor Ms.****** ******* has been nothing but helpful

            • Amedee I

              11/18/2024

              I have been using Hone for over three years now and they have gone above and beyond my expectations. From blood work being easy and fast to all my consultations with the doctors. They have answered all my questions and concerns throughout treatment and all my meds are on time delivery straight to my door. I couldn't ask for better.

            • Timothy T

              11/18/2024

              Hone Health has been a game changer for me. Their level of professionalism in an online company has really impressed me. ********* ******** was consult *** and she did an amazing job in explaining my test results, how they relate to my environment and how they can correct my problems. She was very knowledgeable and was very genuine. Overall my experience so far can be rated with 5 stars. I know they are serious in their mission and it shows in the way they follow up with their clients. This is my no b.s. statement. I hope everyone gets the answers and treatment they deserve.

            • David H

              11/15/2024

              Legitimate company. After labs and ** consult they didnt insist I buy and of their products. ** **** has an amazing bedside manner and was truly concerned about my health. He went over all my labs and suggested directions to head from there without asking me to buy any of their products. Truly there for my health and not their bottom line.

            • Daniel P

              11/15/2024

              My experience has been all positive. It is difficult to find appointments at times, but if you contact customer service they will set you up with a visit not shown in the self serve portal. I have been given honest, up front, clear advice from the doctors I have seen and I am hoping my care plan starts to transform my life for the better soon. Thanks to the Hone team for helping me out!

            • Clifford L

              11/15/2024

              Paid for a kit that I cant register. Been trying to get in contact with them to get refund or another kit. Zero phone and email presence

            Customer Review Rating

            2.61/5

            Average of 109 Customer Reviews

            Contact Information

            154 W 14th St # 6-110

            New York, NY 10011-7307

            Visit Website
            (833) 444-4483

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/29/2023

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.