ComplaintsforGlen Martin, Inc.
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Complaint Details
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Initial Complaint
01/03/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Paid them to come out and reclaim my refrigerant in my air conditioner and give me an estimate for repair. Tech told me I would get something in the mail after two months and several calls and speaking with the owner nothing was resolved till they called me and said they wanted to come again Told them don’t bother I fixed it myself so all I did was take my money and didn’t Repair do a thing for me. If they give me the estimate like they were supposed to I would’ve been happy. I guess I would’ve had what I paid for, but they blew me off.Business response
02/07/2024
ORIGINAL CALL WAS FOR A LEAK IN LG SYSTEM. FOUND LEAK ADVISED CUSTOMER THAT THERE MAY BE ADDITIONAL LEAKS, AND IT WOULD BE HARD TO GIVE AN EXACT PRICE ON REPAIR.Customer response
02/13/2024
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. Regards, **** *******
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.