ComplaintsforSwimming Pools by Jack Anthony
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Complaint Details
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Initial Complaint
10/15/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On March 9, 2023, I signed a proposal and contract for the installation of a pool at my home. I also wired a deposit of $13,800 to the company. The proposal and contract was never countersigned. Subsequently, I decided not to proceed with the installation of the pool. Despite promises from the company to refund my deposit, they failed to do so.Customer response
11/08/2024
Better Business Bureau:
At this time, I have not been contacted by Swimming Pools by Jack Anthony regarding complaint ID ********.
Sincerely,
**** *********
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.