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Find a Location

James Chrysler Dodge Jeep Ram has 1 locations, listed below.

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    Business ProfileforJames Chrysler Dodge Jeep Ram

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1429 State Route 414, Seneca Falls, NY 13148-9631
    BBB File Opened:
    12/18/2000
    Years in Business:
    12
    Business Started:
    1/1/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Finger Lakes Chrysler, Dodge, Jeep, Ram
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jason Leone, GM

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    7 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kate W

    1 star

    12/08/2022

    Dealership is running a deceitful, unscrupulous “contest” via mailers. They confirmed that I had won, made me an appointment to pick up my prize. After reading the rules and the fine print I was still dubious but the woman (Heather) on the phone confirmed there was no purchase necessary and after I picked up my prize I could feel free to look around but I didn’t have to. When I arrived the salesman (Jefferson) took my info, checked my mailer and then asked if I was interested in trading in my car (brand new *****) to which I said no. He then said ok let me go check with the manager and we’ll get your prize. After he came back and took me to a display with all the available prizes and then said oh see your number doesn’t match- you don’t get these prizes. He then took my flier and went around the corner and came back without it and a $5 bill and said here is your prize at least you can get a coffee. I asked for my flier back so I would have the fine print and he wouldn’t give it to me. I can’t imagine how this would bring in business. I can’t imagine how you could work in a place that does something like this. I am in the market for a truck in the next 3-6 months (I buy my vehicles in cash) and they’ve helped me decide that I don’t want to look at their dealership.

    Local BBB

    BBB of Upstate New York

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